I emailed your customer service team and was, and still am, so excited about having 4 big jars of my very favorite Queen Helene Lavender salts!!! Your customer service is superior in every way and I appplaud the high standard that is obviously "normal operations" for your fine company.Many good wishes for every success!!!!

Thank you.
Sincerely,
Rebecca
Clinton, TN

Recently I had a problem with an order I placed. Fortunately, with the availability on your site, I was able to check on my order status where I observed a major problem. When I called I spoke with your Order Service representative Magdalena. She quickly and professionally reviewed the problem and methodically began correcting the many system errors. Within a very short time she had the problem solved, a credit issued and a new order placed for me. Magdalena is one of those few individuals who can skillfully and calmly provide excellent customer service during a crisis situation. Please commend her on her exceptional abilities.

Thank you.
Respectfully,
Steve
Clearwater, FL

Greetings!

We purchased a 32 oz. bottle of Cold Pressed Castor Oil from your company. Our order was delivered in a very efficient and timely manner. The product is excellent! Thank you for your fine service. May your company prosper.

I have been a very satisfied customer of herbspro for over 2 years. I love the huge variety of products and brands that they carry at very competitive prices and their staff is very helpful.

However I have encountered a problem with my latest order. Due to an incomplete address caused by a computer failure the order arrived in France and was sent back as it couldnt be delivered with an incomplete address.

At first I was very upset because it killed the excitement of receiving a full year supply of supplements, but the way this problem was handled by the customer service team was impeccable. No questions asked, my order was sent back to me express mail with no extra charge.

Its how a problem is dealt with that you can judge how professional some are and Herbspro people definitely are. I shall continue to shop with Herbspro blindly.

--Bachir, Paris, FRANCE

I received my 4 bars of Face Doctor Rejuvenating Soap last week and had wanted to contact you right away, but work got in the way - thus the delay. I am so satisfied with the product, (have ordered it several times- the price is right!); it has calmed my rosacea flare-ups when used morning and night. When my skin is calm I use it almost nightly, always treating my skin gently. It helps a great deal. But as much as I am satisfied with Face Doctor soap, I am more than satisfied with customer service. I received the soap very quickly. I am so pleased with your courtesy, professionalism, pleasant manner, and patience. It has been a pleasure dealing with you and Herbs Pro.

Thank you.
--Susie Turri

I am a Korean. I have written a book in which I have introduced to Koreans for the first time a comprehensive list of alternative cancer therapies developed and refined mostly in America.

But introducing therapies is not enough for cancer patients. They need various kinds of herbal, vitamin, and nutritional supplements in order to deal with their own maladies effectively. Some patients may need chlorella and sprirulina to deal with ascites. Others may need a proper castor oil pack to relieve lymphedema.

In fact, herbal, vitamin, and nutritional supplements are key elements in achieving desirable results by the use and application of alternative therapies.

For this reason, I searched for reliable sources of natural health care products for Koreans since the publication of my book. I tried various companies in the North America. All of these companies were reliable and trustworthy, but differed substantially in terms of prices, service levels, and shipping policies.

After several months of struggling, I finally chose a few companies as my ultimate sources of natural health care products. I was forced to choose more than one company because one company do not carry all the products I need for cancer patients in Korea.

One of the companies I have chosen is Universal Herbs, Inc. d.b.a. www.herbspro..com which is a superb online store, offering the best products, the best service and above all, the best prices. Now, I recommend Universal Herbs, Inc. to Koreans without hesitation.

In recent years, herbal, vitamin, and nutritional supplements have become increasingly popular in America. Nobody can deny that their use is now a part of American culture.

Interestingly, their popularity is spilling over into the world as the value of alternative medicine treatments is repeatedly demonstrated and confirmed by various lines of scientific research.

If you need any natural health care products, Universal Herbs, Inc may be the right choice for you. It's online superstore - www.herbspro.com - is just a few clicks away wherever you live in the world.

Yup Lee
Author
Seoul, Korea

I am a new customer with invoice # 130314 and just want to say thank you. I had very prompt service and shipping was excellent. Great prices also. Look foward to ordering again.
-- Joe Luigs

Let me express my gratitude to Herbspro for the assistance in my business. I am working in supplements business for a long time and have various suppliers.
But I'd like to note, that Herbspro has very convenient system of service, I mean very accurate forms of invoicing and ordering. I do like the system of discounting.

At the very beginning of our relationship I have asked for the specific conditions of service and my request was satisfied. I'd like to express my special thanks for understanding.
-- David Grdzelishvili